Got a question?

FAQs.

  • How much will my project cost?

    The cost of a project can vary dramatically, based on a number things. Here are a few examples:

    • Features: What feature requirements do you have? Eg. do you need a simple static website, or a highly customised eCommerce platform?
    • Tools: Do you require an 'off-the-shelf' open source CMS like Wordpress? Or a custom built, proprietary backend?
    • Design: Do you require a unique and custom layout, user experience and design? Or should it be based on a template?
    • Platform: Do you have a suitable existing platform to support the new website? (eg. hosting, domain names, security certificates)
    • Supporting elements: Are you able to supply existing branding, style guides, photography, copy etc?

    Before we provide a cost estimate, we like to get an understanding of your goals and requirements so that we can ensure the solution we recommend is the best solution for you and your business goals.

    We offer a range of solutions and can generally find a solution to meet your requirements and budgets.

    If you'd like to receive an obligation free proposal for your project, simply fill in our project enquiry form.

  • Are there any lock in contracts?

    No. We don't have any lock in contracts.

    We do offer a range of on-going support services to ensure your project is secure and up to date. However these are not mandatory and can be opted into and out of of at any time. Our website hosting packages are month to month and you are even welcome to host your project on your own server if you would prefer. We figure if you aren't happy being with us then we shouldn't force you to be!

  • Is your team in-house or off-shore?

    Our strategy, design, development & marketing team are all 100% onshore & work out of our office on the Gold Coast. This means there are no time delays when requesting work & you always have the ability to sit down for a face to face meeting with your project team whenever required. It also means your project is in safe hands & you know exactly who has access to it.

  • What platforms do you work with?

    We specialise in Magento 1, Magento 2, WordPress, Shopify, Square Space, X-cart & our own bespoke CMS. We have also completed integrations with a range of different platforms including eWAY, Retail Express, Stripe, SalesForce, Zoho, InfusionSoft, Xero, MYOB & many other payment gateway, ERP's, inventory management systems & CRM's.

  • Can you work on websites/apps developed by another company?

    In most cases, yes we can, provided it is built on a platform we support. We can't however provide fixed price quotes, all the work that we do on these projects are charged on our hourly rate. This is simply because we never know what issues might arise given we didn't develop the project. We do our best to provide accurate estimates though & can provide updates at defined periods of time to help with budgeting as much as possible. Feel free to get in touch if you have a project you would like us to look at working on.

  • How do I get started?

    Simply fill in our project enquiry form & one of our friendly team members will be in touch to discuss your project.