Wisemind & Body
The Challenge
Wisemind & Body is a psychology clinic in Southport on the Gold Coast, offering in person and telehealth sessions for children, adolescents, adults and families. People searching for a psychologist are often doing so at a difficult moment, and they see local clinics, directories and national telehealth services all competing for the same click. The brief was to connect those searchers with Wisemind & Body, grow online bookings, and bring down the cost of each one, all within AHPRA advertising guidelines.
The Solution
We built Google Search campaigns around the searches people use when they are ready to see a psychologist, with a core psychology campaign carrying most of the budget and separate campaigns testing searches around specific mental health concerns. Ad copy was written within AHPRA guidelines and designed to move people straight to the clinic’s online booking system or a phone call. GA4 conversion tracking captures every online booking click, website call, email click and contact form, so spend can be steered towards the searches that lead to bookings. Ongoing keyword, search term and bid optimisation, plus clear AgencyAnalytics reporting, gives Wisemind & Body a transparent view of what the budget delivers each month.
Results
Over the past 12 months, online booking clicks from Google Ads rose 77% on the year before, from 171 to 303. Nearly twice as many ad clicks now lead to someone starting an online booking, and each booking click costs about a third less, while total client enquiries across bookings, calls, emails and forms grew 30%.
Online booking clicks
Year on year
Booking click rate
5.6% to 10.2%
Lower cost per booking
Click $72.49 to $48.18
Client enquiries
Bookings, calls and forms
(Figures compare October 2025 to September 2026 with October 2024 to September 2025. Sourced from Google Ads and Google Analytics 4 via AgencyAnalytics)